View my résumé here

Summary:

  • SaaS Customer Success, CS Operations, Technical Account Management

  • Certified Salesforce Admin

  • Onboarding & Technical Implementation

  • SMS, eCommerce, Automotive industry expertise

  • Several entrepreneurial endeavors - Engineer, Supply Chain, Operations

Onboarding CX Case Study

Entrepreneurship Case Study

Fun gigs not listed on my résumé:

  • Graphic/logo design for an SEO agency

  • Gourmet cheese salesman (Texas State Fair)

  • Lens Grinder in an industrial optical factory

  • Bass guitar instructor